Building customer pricing platform so the bankers can create/ approve/ reject/ escalate new pricing offers. This platform is available for all Westpac group brands includes Westpac, St.Gerge, Bank of Melbourne, and BankSA.
The customers can be existing customer, new to bank customer or a customer acting on behalf of another customer/organization.
The customers can create a new term deposit account or reprice their existing accounts.
Worked on Westpac’s online transform program (OTP) MOBILE + DESKTOP – building the web page and mobile application so the user can log in and do their online banking.
Worked on payment component of the application including the UI view, the payment API services to execute CRUD operations to the database.
Responsible for accessibility of application (HTML5 standards + Voice over + Talkback + Jaws) – Ensure the application to pass AAA accessibility standards, fully support for blind and impair vision customers.
Responsible for UI components and patterns for MOBILE application – It includes how the web elements should look, how the animation should behave based on the business and customers feedback. Ensure the patterns pass the accessibility, browsers and devices compatible.
Improving mobile application performance for all mobile devices – reduce the loading time after sign in from 8 seconds to 3 seconds, ensure the application still functions with acceptable speed for the low end devices like Samsung S2, Samsung S3, etc…
Implemented NBA (Next Best Action) framework for MOBILE application – based on information from KnowMe system to determine which one is the customer next best action and where the location of that next best action should be on the page
Building css framework based on Less
Worked with designer to achieve the look of the icons being used for the application – normal icons for standard resolution and retina version of icons for high screen definition like iphone, ipad, etc…